Returns

14-day change-of-mind returns

If you change your mind, you can return the Gi-01 within 14 days of delivery. It must be unused, in its original packaging, with everything that came in the box.

To start a return, email support@geigex.com with your order number. We'll reply with the return address. Return postage for change-of-mind returns is paid by the buyer. We refund to your original payment method once the item arrives.

Faulty products

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure, and to repair or replacement if the goods fail to be of acceptable quality and the failure does not amount to a major failure. See also our warranty.